Beata Raj

Salesforce.com Product Management and Handling, Salesforce.com user support, training, Company Reporting Management, Setup using all available Tools, Business development, Support COO

Provide Project Management, Business Analysis and Key Users support on salesforce.com and other Marketing & Sales applications. Salesforce.com first level key user support, 24 countries, second level key user support, 5 countries. Manage more than 1100 users and more than 15 million data points. Coordinate and deliver trainings, implementation including data migration, provide reports, special analyses to support projects for 29 countries. Daily contact with external and internal developers.

Analysing market trends, movements, competitive activities, Pioneer brand sales in EEBU, manage and analyse market database, giving support to new business development with statistics. Delivering and/or supporting SalesForce.com training, provide reports, maintain database and support new features especially for Hungary, but also for EEBU.

Processing and evaluating research data, making analysis, implementing action plans, participating in advertising campaigns, preparing promotional marketing materials, maintaining company website, coordinating Direct Marketing campaigns, making presentations for special events, keeping contact with agencies, sales team

Responsible for the Austrian, Swiss and Slovenian partner relationships, organizing trips, writing catalogue