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Beatriz Mercedes Diaz

Bis 2023, Customer Technical and Health Specialist Support, Apple
Cork, Irland

Fähigkeiten und Kenntnisse

SAP
Salesforce
Customer care
Support
MS Office
Complaints Processing
Customer satisfaction
Export
Customer service
Customer Support
Sales experience
After Sales Support
Customer inquiries
Customer Relations
Zendesk
IT Troubleshooting
Team leadership
Open minded
Emphathetic
CRM
SAP Customer Relationship Management (SAP CRM)
Opera
Export advisor
Back Office
Front Office
English proficiency
Italian bilingual
Spanish Language
Portoghese
Detail oriented
Driven
KPI's focused
Customer obsessed
Social Media
Content moderation
Flexible working hours
Law background
Probing questions
Research
Health Specialist Support
IT Support
Customer Retention
Customer Loyalty
Technical Knowledge
Fast learner
Organizational skills
ability to work under pressure
Flexibility
Customer orientation
Friendliness
IT affinity
Commitment
Reliability
successful team-player
Hospitality
Multitasking
Problem solver
Flexible
Adaptability
resilient
Stress resilience
Communication skills
Listening skills

Werdegang

Berufserfahrung von Beatriz Mercedes Diaz

  • 1 Jahr, Okt. 2022 - Sep. 2023

    Customer Technical and Health Specialist Support

    Apple

    Technical and Health Support Specialist

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