Bella Maletjepe Lekwadi

* Ensure that payments are received as per the terms agreed and processed to customer account as per set standards  on bank statements, Payments not received within the agreed terms or Returned To Drawer must be viewed as possible risk and actioned accordingly, Allocation of payments to relevant clients on system, Variances to be communicated to customer and

Marketing of the brand and assist with ensuring that the default collections and rehabilitation targets are reached. Effective resolution of customer queries, complaints within agreed turnaround times. Ensure excellent care service and driving service resolution and execute Inbox queries. Assist customers with rescheduling and payment break reviews and supply customers with rehabilitations and financial advice, listen and educate them with empathy, and follow up on outcomes

Business Management, Banking Advice, Economics Fundamentals in the Investment Environment, Fundamental Principles of basic Accounting, financial Legislative Requirements and Financial planning