Benita Reinikka

-Assisting Finnish citizens in consulate-related issues: making notary certifications, passports as well as emergency passports and providing support in distressed situations -Cooperating with the Consulate General of Finland in New York and Embassy of Finland in Washington DC

-Planning and organizing events -Editing and publishing monthly newsletter -Maintaining social media -Writing a blog -Updating webpages -Participating to board meetings -Membership issues

-Managing and coordinating internal and external marketing and communication activities of Hotelzon in Finland, Sweden and UK -Planning pre-and post-acquisition communications together with Travelport -Launching marketing campaigns and achieving lead targets for the sales department

-Managing and coordinating internal and external marketing and communication activities -Planning and implementing B2B and B2C marketing activities -Producing promotional material and advertisements -Involved in developing and strengthening GLO Hotels Brand -Launching marketing campaigns and following up sales -Coordinating PR and communication -Internal communications -Managing social media channels -Developing relationships and cooperation with local businesses

Assisting in marketing and communications activities of Kämp Group

Updating the webpages Internal Communications through intranet Updating social media channels Writing marketing texts in Finnish, English and Swedish

- Welcome the hotel guests - Check-in and check-out the hotel guests - Dealing with the payments from guests - Managing bookings via telephone, e-mail and walk-ins (Reservation system: Opera) - Hosting the guests during their stay - Serving customers at the lobby bar (system: Micros) - Inventory - Upselling

The training period covered reception, housekeeping and restaurant departments on operational level. The training was focused on the reception, where 1,5 months were spent. Two weeks were spent in restaurant and housekeeping.

Internationalization