Benno Duss

For Austrian Airlines, Deutsche Lufthansa and Swiss International Air Lines - Station Management Consulting - Operational Communication - Accident Site Organization - Station Signage & Logistics

- Optimization, further development, standardization, digitalization of HR processes - Definition, optimization and further development of the collaboration with a shared service center

Procurement and contract negotiations of airport services for international stations of Swiss International Air Lines' network

- Head of the Aviation Security Department - Strategic & operational aviation security management - Compliance, risk and crisis management - Security network, strategies, concepts and guidelines - Monitoring/analysis of geopolitical situation, implementation of security measures

- Buildup & lead of Economics department - Responsible for economic efficiency of services & financial management of costs in the field of ground handling, airports, air traffic control and overhead charges - Responsible for a multi-million cost budget - Optimization & redefinition of finance processes - Support of purchasing department and for contract negotiations - Development and implementation of web-based tools for efficient cost and contract management - Project management and controlling

- Support of the buildup, implementation and optimization of the logistics department - Project management (among other buildup of Customer Service Center) - Buildup and structuring of the administration department

- Buildup and lead of the Hub Operations Control organization for the efficient steering and optimization of operational ground handling processes and passenger connection management at Swissair’s main hub Zurich

- Economic optimization, financial management and contracting in the field of ground handling, airports and overhead charges of the Ground Services Department - Responsible for a multi-million cost budget

- Business analysis and contracting in the field of engine maintenance