Bernardo Zarpellon

• Significant improvement in internal information management and data entry efficiency through the integration of Power Automate, OneNote, SharePoint, and OneDrive for automated client meeting documentation and AI-driven knowledge extraction. • Increase in B2B sales campaign effectiveness by conducting in-depth analysis of conversion patterns and key prospect engagement drivers. • Consistent communication of key team successes and relevant industry developments achieved through the management and curation o

• 20% increase in Total Process Value (TPV) adherence achieved through strategic portfolio health monitoring and targeted client engagement within the corporate banking sector. • Significant expansion of the credit portfolio realized through proactive identification and prospecting of credit lines for high-net-worth clients. • Enhanced client satisfaction evidenced by direct relationship management with high-net-worth corporate clients, fostering trust and long-term partnerships. • Successful management of

• Increased lead qualification efficiency through active collaboration with the sales team on prospecting strategies and CRM utilization, directly contributing to the sales pipeline. • Improved strategic thinking developed by identifying and qualifying leads, aligning with financial growth objectives and market analysis. • Strengthened analytical capabilities by contributing to the identification of potential clients and understanding market opportunities for financial products.

• A 25% increase in win rates was achieved through meticulous competitor analysis and tailored proposal development for public tenders, leveraging strategic pricing models. • Successful expansion into new market segments and procurement categories resulted from comprehensive strategic evaluation of opportunities and robust market research. • Optimized full bidding cycles were implemented, encompassing precise pricing strategies and the development of compelling proposals to secure key contracts.

• 10% reduction in documentation, compliance, and deadline checking time achieved through meticulous organization and utilization of CRM systems for tender management. • Successful preparation and submission of public and private bids, ensuring adherence to all regulatory requirements and maximizing win rates through precise data compilation. • Maintained highly organized databases of active bids and contracts, enhancing data accessibility and supporting strategic decision-making in the tender process.