Bharat Kathayat

Angestellt, Project Lead - Operations & Team Lead - Quality, BDS Services Pvt Ltd
Kanjumarg, Indien

Fähigkeiten und Kenntnisse

Microsoft Excel
Excel
Microsoft Office
MS Office
Teamwork
Teambuilding
Project Management
Team Management
Rights
Word
Microsoft Word
reliability
creative
Data mining
Management
Business to business
Sourcing
Data Entry
PowerPoint
Client
Professional
Back Office
Job Vacancy
Search Engine
Times
Clients
Validation
Microsoft
MS Excel
MS Word

Werdegang

Berufserfahrung von Bharat Kathayat

  • Bis heute 6 Jahre und 1 Monat, seit Juli 2019

    Project Lead - Operations & Team Lead - Quality

    BDS Services Pvt Ltd

    Identify and give feedback on agent shortcomings in soft skills and process knowledge • Giving feedback to operations regarding any deviations in process • Activities to improve performance of Bottom Quartile Agents • Activities to improve the Quality Performance of the process (Improvement showed by 20%) • Following up with the delivery team to ensuring the delivery file is sent on time for each campaign. • Monthly One and One Session with a team member.

  • 1 Jahr und 4 Monate, Apr. 2018 - Juli 2019

    Team Lead - Quality

    BDS Services Pvt Ltd

  • 2 Jahre und 4 Monate, Jan. 2016 - Apr. 2018

    Sr. Executive - Quality

    BDS Services Pvt Ltd

    Quality Assurance is a procedure that focuses on providing assurance that quality request will be achieved

  • 3 Jahre und 7 Monate, Sep. 2014 - März 2018

    Project Lead / Team Lead

    Balaji Data Solutions

    • Managing Outsourced Research Projects and Client Interactions • Conducting secondary searches to collate data related to the different sourcing categories Worldwide Identify the right work for the right place at the right time.

  • 7 Monate, Jan. 2016 - Juli 2016

    Quality Assurance Specialist

    BDS Services Pvt Ltd

  • 2 Jahre und 6 Monate, Dez. 2012 - Mai 2015

    Team Leader

    Balaji Data Solutions
  • 1 Jahr und 11 Monate, Dez. 2012 - Okt. 2014

    Senior Desk Research Executive

    Balaji Data Solutions

    All Sectors.... Balaji Data Solutions is a professional B2B database management company. located in Mumbai, India. Founded in 2009, BDS is a reliable organization in providing back office administrative services such as Online and Offline data entry services, Data processing, Data conversion, Data Validation, List Buildup(Bespoke Data Creation), Web Research/Data Mining and Controlled Circulation Services.

Sprachen

  • Englisch

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