Biljana Jakovleva

Bis 2011, Computer Science, Faculty of Technical Sciences, St. Kliment Ohridski University - Bitola

Thun, Schweiz

Über mich

Software tester with great attention to detail. I like the new challenges, which made me want to learn more and more about this domain and improve my skills every day. My goal is to stand out in a challenging and innovative work environment for the QA and to use my full potential. -Creating documentation, Test Plans, and Test Cases -Bug reporting and tracking in Jira -Writing test cases in Qase app -Basic knowledge of Selenium, C# Many years of experience in working with Telecommunications, advising business and private clients, preparing offers as well as presenting them, managing the entire process from beginning to end as well as taking care of users and after concluding contracts, working in various systems (contracting , monitoring the entire process until activation and deactivation, reacting to errors in it, reporting errors, complaints, communication with various sectors).

Fähigkeiten und Kenntnisse

Software Testing
Manuаl Testing
Jira
Qase
Test Planning
Preparation of offers
Advising clients
Setting up phones
Motivation
Customer orientation
Positive attitude
Sales talent
Informatik

Werdegang

Berufserfahrung von Biljana Jakovleva

  • 2 Jahre und 9 Monate, Juli 2020 - März 2023

    Crew Member

    McDonald's Switzerland
  • 7 Jahre und 7 Monate, Juli 2011 - Jan. 2019

    Sales Manager

    Handy Macedonia

    Sale of telephones and concluding contracts for mobile network, for the needs of A1.mk (A1 Telekom Austria Group), advising business and private clients, preparing offers as well as presenting them, managing the entire process from beginning to end as well as taking care of users and after concluding contracts, working in various systems (contracting , monitoring the entire process until activation and deactivation, reacting to errors in it, reporting errors, complaints, communication with various sectors).

Ausbildung von Biljana Jakovleva

  • 2 Monate, Nov. 2022 - Dez. 2022

    Quality Assurance Industry Training Program

    Brainnest

  • 8 Monate, Apr. 2021 - Nov. 2021

    QA Software Testing

    Brainster

  • 2 Jahre und 11 Monate, Sep. 2008 - Juli 2011

    Computer Science

    Faculty of Technical Sciences, St. Kliment Ohridski University - Bitola

Sprachen

  • Macedonian

    Muttersprache

  • Deutsch

    Gut

  • Englisch

    Gut

  • Serbian

    Fließend

Interessen

Swimming
Reading

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