Biljana Makrevska

• Market research and providing transparent sourcing • Lead company spending budget, collaborating internally with functions and Group Procurement, • Executing company’s and group’s strategic guidelines from Heineken and Coca-Cola , pricing in COGs for direct materials, CDE with Sales, Finance, Planning and Marketing. • Proactive approach and contributing additional value for the business through negotiations • Analysis and reporting and use of SAP

• Implementing and maintaining procedures / administrative systems • Acting as a first point of contact: dealing with correspondence and phone calls, leader in employee award system • Organizing events and conferences and active participation on conferences and Business Plans creation • Managing diaries and organizing meetings and appointments • Booking and arranging travel, transport and accommodation • Typing, compiling and preparing reports, conductive research presentations and correspondence.

• Developing design specifications, functional requirements and marketing materials for residential, commercial or industrial solar energy system and components that match the needs of the client • Preparation of technical documents to present feasibility findings • Planning and delivering CRM strategies • Marking up building electrical riser diagrams in AUTO CAD and VALENTIN Software to include solar PV system wiring and interconnections details and develop 3-Line diagrams

• Set clearly defined goals to drive major business initiatives, including increased customer retention, sales, online presence, brand awareness, and website or social media traffic. • Drafted and managed print, online and social media communications • Built long-term customer relationships and advised customers on purchases and promotions. • Engaged online audiences by placing a strong focus on sales process support and responding to inquiries and comments timely and knowledgeably

• Researching renewable energy saving alternatives appropriate for the client’s needs • Performing on-site building assessments to determine energy consumption for a pilot project of a passive house • Requesting proposals from renewable energy vendors, contractors and equipment providers

• Completed a range of simultaneous job tasks to support professors academic, research and operational needs. • Gathered and organized files and research papers. • Prepared class materials and graded assignments. • Provided feedback to all departments on brand consistency in outbound communications.

• Conducted research and gathered key information for use in upcoming project planning - Geographic Information System (GIS) which gave as the possibility to identify good wind resources, which can provide data for the last 30 to 60 years. • Provided outstanding service to all parties involved with the project, promoting effective and lasting business relationships. • Recruited community members for projects and activities.

• Helped drive sales goals and achieve monthly quotas. • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. • Created a database of borrowing counters in warehouse in Kvasy software

Department : Environmental engineering , German Language Courses

Energy and Environment