Bitan Dey

1. Successfully managed defect life cycle, reducing issue resolution time by 30% and enhancing system efficiency. 2 .Implemented change requests seamlessly, aligning system features with evolving business needs and boosting user satisfaction. 3. Developed comprehensive user manuals and test scripts, optimising hypercare support and improving user experience. 4. Coordinated effectively between vendor, customer, and business teams, solving problems swiftly

Worked on Fosters Project: Roles &Responsibilities: writing Business requirement Documentation (BRD), Functional Documentation and System Requirement Specification (SRS). Preparation of , Test Cases, Test Scenarios, Test Scripts, Test Metrics, Test Reports,Traceability Matrix (RTM) Execute SDLC.

Roles/Responsibility: 1. Preparing and Updating Test Cases, Data’s & executions. 2. Test Scenarios preparation. 3. Creation of test strategy. 4. Regression Testing and system testing (Manual and Automated). 5. Smoke Testing for all modules (Manual and automated) using QTP 6. Functional Testing (Manual and Automated) 7. Tracking & reporting of bugs & defects. 8. Installation of the new build. 9. Mentored junior members with test case reviews, automation script reviews.

Electrical Engineering