Blair Stephenson

- Through strategic account engagement plans, I drive value for my clients in an effort to accelerate the achievement of their business objectives. - Identifying upsell and cross-sell opportunities, across different areas of their business and buying personas. - Fostered strong client relationships through regular communication, account reviews, industry events, and on-site visits.

- Spearheaded key account management responsibilities for the DACH region, overseeing a varied portfolio of high-value clients.

- Led the Sales and Customer Success team for the SuperBath.co.uk brand in the United Kingdom and Ireland. - Actively managed UK&I strategy, operations and the daily workflows of my team, as well various other people management tasks like employee check-ins, performance reviews, and coaching. - Collaborated closely with key B2B and B2C accounts to understand their business goals and challenges, tailoring solutions to meet their unique needs while identifying opportunities for upsell and cross-sell.

- Led business development initiatives, resulting in 500+ outreaches and 50+ onsite meetings within the wider Auckland area. - Established and nurtured relationships with key stakeholders, including HR professionals and decision-makers, to understand their talent acquisition needs. - Developed and executed customized recruitment solutions, resulting in a 12% increase in successful placements.

Travelling South America, North America, and Europe for approximately 9 months, learning about different cultures, traditions, and people.

Retaining, managing, and growing existing client accounts by fostering relationships with internal and external stakeholders. Additionally, providing accurate and timely sales support to aid business development and the wider sales team.

- Provided sales support to various parties by balancing the demands of clients, suppliers and internal business units.

- Assisted in creating marketing and communications content to drive business development, client and media relations, as well as business growth.

- Grade: 1.9 (B+) - Master's Thesis topic: How much does regional concentration affect economic inequality? - Completion date: July 2020

- Grade: 1.7 (A-)