Dr. Bob Schepers

2nd and 3 th line support ERP, BI, Solution manager, Portal. Oracle Upgrades, Import Support packages. Contribute on several Projects.

2nd line support CRM & ERP, Performance tuning CRM. Setup gateway security. Webdispatcher logon group configuarion. Documenting all Technical Processes. Installing Support packages on Java & Abap systems. Oracles upgrade.

Daily Operations (monitoring, 2nd and 3th line support) Oracle migration ,patching and upgrades Installation and configuration new sap systems Advice Project managers on best SAP Solutions (architect) incident and Change management

Database Migration several landscapes Oracle 10 to DB6 on Windows/Unix(AIX) environment (1 month project)

Setup monitoring via Solution manager. Separate ASR from Fortis bank NL systems Installation/Migration and upgrades of different Sap systems and Oracle Databases 2nd and 3th line support

Refresh scenarios coordinating and monitoring with hosting party Participate in projects (intake) and change releases (periodic) Functional administration of Solution Manager Change management and Incident management Second line support Daily operations

Basis Administrator SAP Problem management. Performance Analyses. Support Packages technical coordinator Change Management Setup/Configuring Portals

Implementing Notes, transports, configuring Printers (OS and SAP). Performance analyses. Implementing Sap-systems Backup/restore/refresh system Daily checks, client copy (external/internal), implementing add-ons. Screening desk (first line incident resolving), Incident coordination. Writing manuals: Sap connect, Logical spool server, Snote and Load balancing.

Working for education-office. Programming of ABAP. Coordinate practice days for new students. Generate BIM’s for Sap-script. Improve exams and study materials.

Sap Abap and Sap Basis administation