Mag. Boris Bajtl

Responsible for: - Performance and the efficiency of the BDS HR business - Operational quality & productivity based on defined set of KPI’s - Project execution excellence: project (portfolio) and risk management - Attract, retain and develop best talents - Initiation and ensuring of recovery measures - Customer satisfaction - Compliance of overall Operations with referenced business model

Leading Industry Billing Centre of Competence that includes all Siemens CVC billing products / solutions with resource responsibility across 5 countries (Austria, India, Slovakia, Hungary and Croatia). Advisory role for senior management. - Ensure Delivery excellence and capabilities within presales and project execution phase, contribute to project margin, customer contract, quality and time-to-market needs. - Subject expert – Knowledge of the Billing E2E processes, market environment and competition

Understands needs of customer, guiding and qualifying offers concerning technical solution, project time-line, delivery mode, operational and migration aspects and business model. Quantifying leads, selling of overall concept to customer. Overall responsible to meet the customer's needs in terms of technical solution, time-line, delivery mode, operational and migration aspects, business model and price.

Ensuring that offerings exactly address customers’ needs and supporting sales in acquisition by providing excellent content and offerings with clear winning value propositions. Establishing winning value propositions for complex offers in terms of customer business case, alliances, business models, innovations, products, solutions and overall story line. Supporting sales by providing convincing sales collaterals and up-to-the-point sales trainings.

Discipline and disposed guidance of the Unit, in order to achieve the agreed goals according to the strategy of the Businesses Unit and the Business Segments. Cooperation at the development and current adaptation of the business strategy for the extension and/or long-term security of the business. Foresighted recruiting and developing of suitable co-workers and/or business-effective co-operations for long-term risk minimization.

Coordination and participation in preparation of: Business plans, Feasibility studies, Design specifications, Risk analysis, Customer presentations, Resource planning. Keywords: NGOSS, eTOM, SOA, BSS/OSS Leading, Monitoring and Controlling of software development teams, Communication with customers (45 customers worldwide including T-Mobile US, T-Mobile SK, Vodafone, H3G AT,...), Solution Maintenance, System engineering. Keywords: Authentication, Authorization, Accounting, 3GPP, GPRS, RADIUS

SW development, Development project lead and Technical Sales Support with hands on experience in following technologies: - object oriented technologies (C++, JAVA) - databases (Oracle) - UNIX (SUN Solaris) - EJB, SOAP, XML,...

- server and network infrastructure responsibility - technical support - integration project support - web development

- PM Startworkshop - Project Management for Project Managers - Leadership in Projects - Conflicts and Communication in Projects - Claim Management and Negotiation Techniques - Customer Relationship Management - Coaching for Project Managers