Boris Jansen

Microsoft Intune administration Microsoft Entra administration ServiceDesk (ServiceNow) 1st & 2nd level support CA Technologies Identity Manager administration Mobile Device Management End User Support for Windows 10 End User Support for MacOS End User Support for iPhone devices Installation and configuration of end user devices User Training SAP Approver Printer support First Aider Fire Protection Assistant Safety Officer

ServiceDesk (ServiceNow) 1st and 2nd level support Citrix / vSphere VDI creation and administration ARM / 8man access administration Active Directory user creation & administration Navision administration Project folder creation and administration through NetApp storage solutions OneGrid project creation Mobile Device Management WMware Airwatch End User Support for Windows 10 & MacOS Installation and configuration of end user devices Printer support First Aider Fire Protection Assistant

ServiceDesk (ServiceNow/ZenDesk) 1st & 2nd level support Microsoft Dynamics 365 CRM Support ARM / 8man access administration Citrix / vSphere VDI creation & administration Active Directory administration and User creation Exchange 365 administration Navision account creation & administration Project folder administration through NetApp storage solutions End User Support for Windows 10 End User Support for MacOS End User Support for iPhone & Android devices Installation & configuration of end user devices

Desktop Support for Windows 7 and 10 Laptop Image Creation Network Administration User and Application Support Incidentmanagement Network Printer Support User Training Support and Troubleshot EMEA Unified Communications Contract Administration for EMEA cellphone and landline contracts Support for MobileIron End User Support for iPhone, Android and Windows Mobile License Management SCCM Software Purchase EMEA Purchase Management for hardware devices EMEA Purchase Request creation on Oracle

Desktop Support for Windows XP and 7 Laptop Image Creation Networkadministration User and Application Support (local and remote) Network Printer Support

Desktop Support for Windows 2000 and XP Laptop Image Creation Networkadministration User and Application Support (local and remote) Network Printer Support

IBM Mainframe Operator MVS/XA Systems Administrator Windows NT 4.0 Server / Microsoft Exchange 5.5 Dienstgrad / Rank : Hauptbootsmann / Senior Chief Petty Officer