Boula israil
Angestellt, IT Assistant Manager, Orascom
Cairo, Ägypten
Werdegang
Berufserfahrung von Boula israil
Bis heute 13 Jahre und 6 Monate, seit Jan. 2011
IT Assistant Manager
Orascom
• Building & Administering to Microsoft servers (DC - SCCM - SCOM - DNS -DHCP – Hyper V ). • Building & Administering VMWare (ESXi & VCenter) • Building & Administering Microsoft Azure (Microsoft cloud). • Building & Administering VERITAS (Servers & Backup Desktop). • Building & Administering Office365 (Dashboard – PowerShell) • Managing Firewall (Cisco ASA, Juniper). • Designing & Administering LAN/WAN Networks. • Administering Microsoft Dynamics 365 CRM, OneDrive, Teams, and SharePoint.
2 Jahre, Jan. 2009 - Dez. 2010
IT Specialist
Orascom
• Handle all network issues. • Support domains and additional domains in all inside and outside branches. (Handling DNS, DHCP, Active Directory, VPN …). • Managing access devices (Fingerprint system, Access card). • Identify and recommend improvements for E-mail applications & Web-page development. • Asset managing, deploying, and applying polices through the help desk system.
1 Jahr und 10 Monate, März 2007 - Dez. 2008
Service Desk Specialist
BYOUM Hotel
• High availability of support services. • Maintain a high degree of customer service for all support queries. • Manage computer purchasing and maintenance • Provide 1st line technical support; answering support queries via phone, email.
Ausbildung von Boula israil
3 Jahre und 2 Monate, Juni 2001 - Juli 2004
Computer Science
Cairo University
Bachelor of Diversified Education (Technology/Computer Department) Field Of Study Computer Science
Sprachen
Englisch
Fließend
Arabisch
Muttersprache
Deutsch
Grundlagen