Ing. Bruno Zamorano Pontiggia

Professional in charge of the maintenance, implementation and customization of digital products (web-dev) of the Spanish-speaking market. Key accounts such as Allianz and AXA at a global level. I developed skills in PHP scripting, Bash Scripting and API's (JS).

Leader of support and operational area e-business in charge of the continuity of the digital product www.abcdin.cl with Scrum and Agile methodologies. Mitigating errors inherent to the operation. One of the most important achievements was to live the CyberMonday from within the commerce and live, for a couple of days, the operational continuity hour after hour. It was an experience that undoubtedly shaped my professional life in terms of working in a timely manner.

Professional in charge of training technical personnel and certifying them in the following technologies: DTH - STB - XDSL - FO - MMOO. In addition to managing a constant leveling in technologies and labor ethics according to the statutes of ISP of Chile.

Implementation of regional help desk program giving remote support and supporting the project area. Implementing multi-brand improvements (Cisco, Checkpoint, F5, Fortinet among others) and discovering new opportunities in the business. These are some of the achievements: Implementation of network solutions in overflow protocols in hydroelectric power stations in the Laja and Maule Basins. Optimization of some internal processes through ITIL management, simplifying processes and improving response time

CCNA - CCNP - HCNA - BASH Lx - AD MTA