Bryan Erb

Angestellt, Senior Technical User Support Analyst, Medtronic
Germantown, United States of America

Fähigkeiten und Kenntnisse

I have great patience and perseverance in my techn
and see issues through to resolution. I also hold

Werdegang

Berufserfahrung von Bryan Erb

  • Current 21 years and 1 month, since Jun 2005

    Senior Technical User Support Analyst

    Medtronic

    Responsible for troubleshooting and resolving all client issues related to computers, laptops, PDA’s, Blackberry’s, printers, and peripherals. Since being hired on as a Full-time employee, I have taken on the responsibility of providing support to the Executives, and running the daily tape backup duties on Veritas Netbackup. I fill in as backup to the Desktop Support manager, when he is away. I also have the responsibilities of being the project and site lead manager for our Windows 7 implementation.

Ausbildung von Bryan Erb

  • Current 15 years and 10 months, since Sep 2010

    Information Technology

    American Military University

  • 2 years and 2 months, Aug 2008 - Sep 2010

    Information Technology

    University of Memphis

Sprachen

  • English

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