Buhara Demir

Die Verantwortungsbereiche meiner Position umfassen den Aufbau und die Leitung der Marketingabteilung sowie die Konzeption und Umsetzung unserer jährlichen Marketingpläne. Ein zentraler Aspekt dabei ist die Gewährleistung der Ausrichtung dieser Pläne an unserer globalen Marketingstrategie. Besonders wichtig ist es, die Bedürfnisse unserer Kunden und Partner in Einklang zu bringen, unabhängig davon, ob es sich um Endkunden, Airlines, Hotels, Reiseveranstalter oder Reisebüros handelt.

Customer Service Manager: "Shaping mobility - for generations to come". Revolutionising transportation by creating innovative digital products and services for the commercial and private sector. With direct client contact in the service division, we are going to actively shape the development of Volkswagen Vehicles and thrive to become a digital service provider that adds value to customer experience.

• Brand Management • Social Media Strategy / SEO • Global Outlook • Digital Marketing • Company Marketing Strategy • Creative Visual Design • Conference, Seminar, Booth, Expo, org.

Marketing: • Brand Management: Building trust in business relationships • International Presence: Seeking to strive for service excellence • Global Outlook: Represent the service personally, with responsibility Business Development: • Planning, developing and executing operational strategies for each account & project • Network Management • Focused on growth and development of existing client base,+ generation of targeted new business

As the first point of contact for customer enquiries, my team and I organised and coordinated every step of a mission or project, providing detailed optimisation of the process and associated documentation for air medical services. • MEDEVAC Arrangement • Project Management (Air Ambulance Tender) • Medical Escort / Stretcher Flight Arrangement and Organisation • Business Development • Process optimisation & Procedure Development

• Provided first response attention to customer enquiries • Medical Case Management for foreign/domestic insurance and assistance companies. • Detailed tracking and organisation of Air Ambulance Transportation (Dispatch) • Communication with service providers throughout the world, acting as key problem solving liaison Insurance Case Management (Only ADAC Insurance Members). Air Ambulance, Ground Ambulance, Hospitalization, Medical Escort - Stretcher Arrangement & more.

Unternehmensstrategie > Markenwert: Marketingkonzeption & Marketingplanung:, Strategisches Marketing, Produkt- & Preismanagement E-Business: Dienstleistungsmarketing Content Management

Linguistik > Kommunikation und die Kulturgeschichte der Sprachen (schwp.: Germanistik)