Çağan Yiğit Deliktaş

• Designed, built, and operated Python automation pipelines for Customer Operations, integrating Planhat, HubSpot, Asana, Freshdesk, Microsoft Entra, and Power Automate via their APIs to keep customer and contract data consistent; deployed via Azure DevOps on scheduled and webhook triggers. • Owned automations end to end, from requirements gathering with Customer Success, Sales, and Finance through implementation, testing, and documentation, automating onboarding setup, renewal and churn deal creation, and

• Built and optimized forecasting models in Databricks (sktime) and evaluated the TinyTimeMixer foundation model for free-lime forecasting. • Detected outliers in cement strength prediction data with statistical methods and benchmarked cement fineness via PSD curves and the Rosin–Rammler distribution to flag underperforming batches. • Designed a heuristic production-planning tool from mill and silo data and analyzed electricity price spikes and forecast errors to shift production into lower-price periods. •

• Produced PL/SQL-based analysis reports and coordinated with development teams to design employee-friendly interfaces, reducing daily operational issues and support call volume across branches.

-Wrote answer keys and graded students' solutions on course homeworks under the supervision of Prof. Dr. Savaş Dayanık. -Homework topics included linear regression, logistic regression, statistical inference and hypothesis testing, decision trees, and random forests.

-Designed a milk-run system in IBM ILOG CPLEX and a genetic algorithm in Python to consolidate JIT deliveries across 11 suppliers, cutting average part waiting time by up to 20% and vehicles present at the facility by up to 60% versus the 387-minute baseline.

Completed Courses: * IE 675b Machine Learning * IE 500 Data Mining * IE 672 Data Mining II * IE 671 Web Mining * IE 684 Web Mining Project * IS 661 Text Analytics * IS 515 Process Management & Analytics * MKT 511 Marketing Analytics * CS 652 Data Security and Privacy * OPM 502 Inventory Management

CGPA: 3.16/4

Terminated