Carla James

Analysis of the system hardware, system software and user interaction components of the system. Analysing the logistics data available for the system. Conducting interviews with the development teams. Doing simulations and tests on the reference system. Capturing processes and user interfaces. Formatting of Technical manuals and documentation Proofreading Assistance with the translation of technical manuals from German into Simplified Technical English

Consulting work for Standard Bank South Africa through IQ Business Analysis of Current state (AS-IS) Analysis of TO-BE state Business Requirements Document Functional System Specification

Analysis of the hardware, software and user components Analysing the logistics data available. Conducting interviews with the development teams. Simulations and tests on the reference system. Capturing processes and user interfaces. SQL queries and report development. Storyboard and process flow development Formatting of manuals and documentation Proofreading Assistance during the training. Assistance with the translation from German into Simplified Technical English.

Requirements analysis, system analysis, development, design, testing and implementation of user applications and systems, including customised user reports for the ERP system. Database maintenance of MS SQL Server. This included backups, upgrades, restore and optimising the database. Database query design for customised data extraction using MS SQL. User support for an ERP system that included the following modules Facilitated and presented training courses on the ERP system and its upgrades.

Design, development and maintenance of the internal MIS system. User data query development on the Oracle database using TOAD and PL/SQL. Responsible for the internal MIS reports. Aanalyse the user requirements, communicated with the relevant stakeholders, designed, developed, tested and implemented the MIS Reports. Maintained the user rights on the MIS Reports. Requirement analysis for an Extranet application development. Designed and developed the User interface and maintain rights to the system.

User support on all the modules of the ERP system. Training material development for the ERP System First-line support for Microsoft Office Designed and maintained the company Intranet User requirement analysis User reports. . Facilitation and presentation of training sessions Facilitation and presentation of induction training for the company SQL database maintenance. Interaction and communication with the relevant stakeholders: users, management and the 3rd party software vendors.

At Grintek System Technologies, I did the financial administration for the software development department. My responsibilities were the following: • Monthly Contract Costing audit – Financial Project Management. • Managing and reporting on the departmental budget. • Responsible for maintaining the Departmental Income Statement and Ledgers. • Contract management. • General administrative duties. • General secretarial duties.

At Grintek System Technologies, I was the secretary to a Program Manager. My responsibilities were the following: • General secretarial duties. • Organise meetings. Taking minutes of meetings and setting up the agenda for future meetings.

At the South African Defence Force, I was a civilian general ledgers clerk at a logistics base. My responsibilities were the following: • General ledger postings on a manual system. • Debtor and creditors functions. • Reconciliations.

Advanced System Development, Software Project Management, Database Design and Implementation, System Analysis and Design methods, Object Oriented Concepts, Internal Auditing, Accounting Data Processing