Carlos Luna

Team Lead managing a team of six specialists: Coordinating daily operations, and ensuring high-quality deliverables aligned with project goals. Provide technical and linguistic guidance, oversee performance, mentor team members, and promote collaboration across teams and stakeholders. Conducting complex linguistic and functional testing for localized Google applications and websites. Act as the quality gatekeeper and representative of the target language. QA, testing, and debugging across Google platforms

Key responsibilities: -Oversaw quality management for key electronic components including displays, lighting systems, and control units across multiple global suppliers: Main liaison for incoming part issues and external complaints, driving root cause analysis and corrective actions. Led rework efforts that reduced scrap, saved costs, and kept production lines running smoothly. Led supplier audits and corrective action planning across Germany, the USA, and Mexico: Ensured compliance with quality standards

Key responsibilities: -Successfully led the launch of a new-generation airbag control unit for Volkswagen and Audi: Managing the complete product lifecycle from NPI to mass production, including both front-end and back-end processes. -Ensured on-time delivery with zero major quality incidents across pilot and serial builds. Gained hands-on experience with electronic part processing and PCBA assembly, with deep involvement in SMT-related inspection and testing.

Support at the production lines and during customer audits. Containment and corrective actions. Learned lessons and reporting. -Helped with administrative support, including managing incoming calls, coordinating files and sorting mail. -Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members. -Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.

Exchange Year

Quality Systems