Carlos Luna

Senior Project Manager leading AI training and localization workflows, optimizing scalable data pipelines and automation. Managed end-to-end data annotation, aligned cross-functional teams and stakeholders, tracked budgets, and improved resource efficiency. Leveraged SQL, Python, Pandas, Power BI, Excel, and Power Automate to monitor performance, automate processes, and support data-driven decisions.

Team Lead managing data specialists, coordinating operations, and ensuring high-quality deliverables. Provided technical and linguistic guidance, mentored teams, and collaborated with stakeholders. Reviewed and QA-tested web/app content, including Google platforms. Applied data analysis to identify issues and improve products. Skilled in factual validation, multilingual (English, German, Spanish) content review, data structures, logic, and AI model training.

Key responsibilities: -Oversaw quality management for key electronic components including displays, lighting systems, and control units across multiple global suppliers: Main liaison for incoming part issues and external complaints, driving root cause analysis and corrective actions. Led rework efforts that reduced scrap, saved costs, and kept production lines running smoothly. Led supplier audits and corrective action planning across Germany, the USA, and Mexico: Ensured compliance with quality standards

Key responsibilities: -Successfully led the launch of a new-generation airbag control unit for Volkswagen and Audi: Managing the complete product lifecycle from NPI to mass production, including both front-end and back-end processes. -Ensured on-time delivery with zero major quality incidents across pilot and serial builds. Gained hands-on experience with electronic part processing and PCBA assembly, with deep involvement in SMT-related inspection and testing.

Support at the production lines and during customer audits. Containment and corrective actions. Learned lessons and reporting. -Helped with administrative support, including managing incoming calls, coordinating files and sorting mail. -Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members. -Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.

Exchange Year

Quality Systems