Carlos Pereira
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Carlos Pereira
- 2 years and 6 months, Apr 2022 - Sep 2024LeanIX GmbH
Senior Product Manager (Saas Management Platform)
- 4 years and 2 months, Mar 2013 - Apr 2017
Licensing Sales Specialist
Arvato
As a licensing advisor I am supporting internal Microsoft employees from French speaking countries regarding Microsoft program rules (OEM, FPP, VL, SPLA, ISV), and also on Microsoft product usage rights (Server, Desktop and Online Services). My goal is to present and clarify program terms according to his licensing agreement and his needs.
- 2 years and 2 months, Feb 2011 - Mar 2013
Office 365 Help Desk Support Specialist
Arvato
Coordinating billing requests between front end line customer support an Microsoft Ireland regarding Office 365 products (business customers). I was taking care of the operational deployment of Online Services for large account customers during the escalation processes (CPE). Additionally I was in charge of the support quality line checking e-mail and calls interactions according to Microsoft guide lines.
Ausbildung von Carlos Pereira
- 3 years and 10 months, Oct 2004 - Jul 2008
Industrial design
Strate
- 1 year and 11 months, Sep 2002 - Jul 2004
Génie Mécanique
Lycée Jules-Ferry Versailles
Sprachen
French
C2 (Verhandlungssicher / Muttersprachlich)
English
C1 (Fließend)
Spanish
C1 (Fließend)
Portuguese
C1 (Fließend)
German
B1-B2 (Gute Kenntnisse)
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