Carlos de la Cal Heusch

Provide Quality Assurance and Quality Management services at program, initiative and portfolio level as member of the Group Strategic Change Management.

Responsible for methods, architecture, processes and tools within Application Management

-Management of several process improvement activities, covering process modeling, elaboration of guidelines and evaluating/implementing tools as business project manager -Setup, planning and coordination of process team with representation of several application delivery departments

-Planning, coordination, execution and reporting of Quality Management und Quality Assurance activities in coordination with line and project management -Definition and implementation of organization wide standards for application development including methods and tools -Support of project managers aiming at the fulfillment of quality goals and customer expectations -1st und 2nd Level Support for several Solution Delivery processes

Project management/testmanagement for different test automation projects (AUNA TLC, AXA Winterthur) -Project planning, test planning and test case design for regression tests using test automation tools

Test management and test case design for data management system (2003 – 2004, Statistical Agency NRW, Düsseldorf) Quality management/quality assurance for different application development projects (1999 – 2002, Commerzbank AG, Frankfurt; 2003, State Police Niedersachsen, Hannover) Subproject manager responsible for data model within Analysis Concept for police information system (German Federal Police) covering especially user requirements and interface requirements (1996 – 1999, BKA, Wiesbaden)

-Management of subproject for telecommunications system A-9500 (1995-1996, ALCATEL, Madrid) -Analysis and design of operation & maintenance software module -Interface specification for intelligent network (1995, Telefónica de Argentina, Buenos Aires - Madrid) -Project management for development of electronic design management system (1995, ALCATEL, Madrid) -Project management for development of cash optimization system (1994, ALCATEL, Madrid)

Requirements specifications for business process reengineering project (1993, Mecánica de la Peña Bilbao) - Project management and requirements specifications in international R&D projects (European Commission)