Carolina Gillberg

• Working as Customer relationship officer in Sales Administration • Responsible for photo channel in Finland, Sweden, Norway and Denmark • Written and verbal communication with customers • Placing product orders, claims, returns, dispute cases • Checking availabilities, product information for customers • Participating in forecast planning • Following sales targets

- Marketing & communications trainee - Assets proofreading, campaign material implementation - Marketing communications A&P budget follow-up - Product orders • Assistance in administrative tasks • Communication with advertising agencies

Customer service in Hypermarket

• Serving customers with their daily bank issues • Opening and closing bank accounts • Money lifting/saving, writing checks • Archiving documents • Currency exchanges

• Customer service

• Customer service • Archiving documents • Collecting medicines • Logistics, unpacking orders

Strategic Management

Marketing and communication