Caroline Clautour

Organisation of international and regioanl meetings/Exchange with EMMAUS groups about the efficiency of projects processing (opening of the anti-trafficking centre at Sarajevo) /Editing and preparation of reports and official documents/ Public relations (awarness campaign, public proposals to European deputies)/ Setting up of our homepage, our newsletter and our database

-Administration and supervision of 800 railways cars/ Contact with the international customers, responsible for the workflow of the administration and controk system, managment of complaints/ Adjustemnet and processing of the dossiers (estimate of costs, invoicing)

-Key Account Managment: support and acquisition of large-scale customer database/ Direct marketing: via e-mail and telephone (business packages and deals)/ Back Office: administrative work, statistics and enrolmnent of students for the Ticket sercive

Organisation and coordination of the conference for 150 guests

Organisation and coordination of the congress for 4000 guests

English lessons and afterschool care in a umbrella organisation of 80 NGO's in Argentina focusing on healthcare and education for disadvantaged children and juveniles

Methoden und Techniken, Risiko und Konfliktmanagement, Projektfinanzierung und controlling