Cesar Mauricio Velandia Fraija

Implementation and support in Routing and Switching solutions. Support in Collaboration. Site surveys.

Support and implementing solutions in VoIP field. Support of Routing and Switching solution. Attention and support to different kind of incidents present by different customers.

Conduct risk and traffic analysis on ETB's corporate clients. Assurance of the last mile equipment of the main channels of ETB's corporate clients. Enhance final reports for ETB's corporate customers.

Management and supporting of VoIP, security, WI-FI, Routing and Switching of Telefonica’s LAN. Attention and support to different kind of incidents present by the customer.

Support of the Banco Agrario’s Cisco Telephony over IP. Management of Unified Communications. Configuration of equipments and services in the Communication Manager. Management of Banco Agrario's LAN (Cisco routers and switches). Phone support to the client segment of Banco Agrario-ETB. Escalations and management of report client incidents. Attention and support to different kind of incidents.

Monitoring and supporting of ETB-Banco Agrario's LAN segment. Management and configuration of Cisco switches and routers. Phone support to the client segment of the ETB-Banco Agrario contract. Manage and support to WAN and LAN links. Escalations and management of report client incidents.