Dipl.-Ing. Cesar Ribeiro

Conducting process requirements sessions with key business users and deliver business requirements documents to process owners and Automation function leadership. the selected low-code platform for creating data models, user forms, user groups, and business rules.

Les Mills March 2019 - today Salesforce IT Manager • Key Responsibilities: Responsible for providing leadership in the development, configuration and daily operation of the Salesforce platform. Managing IT department with day-to-day operational support involved in business architecture. Adjusted project plans to account for dynamic targets, staffing closely collaborated with project members to identify and quickly address problems.

Key Assignments: Working with a team of people using the Scrum and Kanban methods to successfully deliver the project and continue to improve the organization's existing processes and culture. Assignment role profile, synchronization view, order overview, mobile access, sprint planning, meeting, sprint backlog, daily review, daily team meeting. Project Status, goal setting, person mapping, epic identification, definition and prioritization of user history, review.

Key Assignments: Requirements gathering business, blue print for media projects duration. Process mapping and improvement, elaboration of functional specification. Desired CRM Knowledge, in the Office suite and knowledge in Agile tools. Analysis together with GP the PD details or dossier for scope to the beginning of the project.

Functional N1 Job Description: Functional N1 Job: Analysis and survey of functional and non-functional requirements. Elaboration of register types of functional specifications. Drive with SM Sprints Review with PBO based on stories delivered or undelivered that will be part of the next Sprint. Developed, configured and tested applications to ensure alignment with project standards.

Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes Mapped current business and operational processes and offered recommendations for improvement Synthesized current business intelligence data to produce reports and polished presentations highlighting findings and recommending changes

Main Responsibilities: Member of the Data Department, Salesforce and Zendesk platform user responsible for creating macros, set instructions to the system for completing repetitive tasks. Reply email to Customer Updating Salesforce Case Statements and Zendesk. .

Automation Anywhere Enterprise A2019. Register devices in Automation Anywhere Enterprise A2019 Build, edit, and run a bot

Build a bot with a reusable code base that can be deployed across multiple business functions. The learning will be reinforced through different business use cases and step-by-step demonstrations. Features of bots built for scale or reusability, Build a reusable bot

Salesforce Developer skills: Knowledge in building custom applications on the Salesforce platform using the programming capabilities of Apex code and Visualforce UI framework. It covers all the fundamentals of application development through real-time projects and uses cases.

Introduction 2. Creating Quote 3. Configuration 4. Product Rules 5. Dynamic Bundles 6. Custom Actions 7. Guided Selling 8. Package Settings 9. Quote Line Editor UI 10. Pricing 11. Pricing Rules 12. Contracting 13. Quote Templates

Apex tools: variables, collections, dot notation, IF statements, loops, and DML. Next, you'll discover SOQL and Workbench, an SOQL editor, and how to write SOQL queries.

Salesforce App Builder - 402 This credential is designed for individuals who would like to demonstrate their skills and knowledge in designing, building, and deploying custom applications using the declarative customization capabilities of the Lightning Platform.

Validation Ensuring that supplied data is correct and relevant. Sorting "arranging items in some sequence and/or in different sets." Summarization – reducing detail data to its main points. Aggregation combining multiple pieces of data.