Chakravarthy Polukonda

Founded and currently scaling a design-centric consultancy focused on digital transformation and design-led growth for global organizations. * Pioneering the integration of AI technologies (including Miro AI, Figma AI, Adobe AI) into foundational UX workflows to reduce time-to-market and enhance creative output drastically. * Partnering directly with C-suite stakeholders to define product strategies, identify lucrative business opportunities, and oversee end-to-end execution of customer experiences.

Led the end-to-end establishment of a highly process-oriented CX design studio from the ground up, generating immense business value that culminated in Srijan's successful acquisition by Material+. * Held full P&L accountability for the design function, acquiring high-value global accounts across diverse sectors. * Architected scalable design frameworks encompassing UX research, discovery, and strategy, * Key Clients: UNICEF, UNDP, McKinsey, Estée Lauder, INSEAD, Crown Worldwide, ICTSI, GC Dental.

Directed experience strategy for cloud-based enterprise procurement solutions, leveraging data analytics to spearhead new product initiatives. * Instituted holistic Innovation and Testing Labs to embed advanced usability research, remote testing, and A/B testing into the product DNA. * Restructured the design organization by establishing targeted sub-functions (Mobility, Pre-Sales, Delivery, Innovation) to optimize operational efficiency and global reach. * Key Clients: John Deere, ExxonMobil, Chevron.

Scaled the Design Excellence Centre, positioning design as a core differentiator for enterprise clients in BFSI and healthcare. * Directed a global team of 60+ designers, overseeing the seamless delivery of complex enterprise and mobile projects. * Spearheaded the creation of specialized banking platforms and mobile wallets engineered specifically for microfinance and rural banking ecosystems. * Established a Design Innovation Lab Key Clients: Visa, PayPal, Bank of America, Merrill Lynch, Cybersecure.

Transformed an engineering-focused service provider into a comprehensive global design agency by establishing a highly profitable UI/UX business vertical. * Drove P&L management, successfully acquiring numerous Fortune 500 clients while directing the design of patented, gesture-based products. * Established the Lumium Bangalore Centre for exclusive Digital Design services. * Recruited and mentored a top-tier 30-member design team. Accolade: Won the CES Innovation Award for a Family Monitoring System.

* Led the global Customer Interfacing Group, managing design delivery, vendor strategy, and resource optimization across a distributed team of 135+ product design professionals. * Architected complex SaaS and core banking solutions, including an on-site engagement for SBI Singapore. * Established Express UI – a rapid design response unit for high-priority projects. * Recognition: Excellence Award – Infosys (2008) Key Clients: Apple, Microsoft, United Airlines, and State Bank of India.

* Instrumental in scaling the startup into the world's second-largest online automotive solutions provider through a design-led business strategy. * Built and managed a 50-member design team, delivering over 300 enterprise websites and generating one of the world's largest automotive visual content libraries with over 200,000 digital assets. Recognition: Macromedia Showcase of Achievers (Adobe, 2004) | Auto Dealer Innovation Award (USA Today, 2002).