Charo Gonzalez Antognolli

Managed QA teams and third-party testers, overseeing training, onboarding, and task delegation. Conducted daily build testing across platforms (Steam, PC, Nintendo Switch, PS4, PS5, Xbox) using dev kits. Performed issue tracking, regression testing, and bug verification while creating and executing test cases. Collaborated with developers, assessed assets, analyzed gameplay, and provided UX feedback. Streamlined QA processes, met deadlines, and ensured seamless project closures.

Operated within Agile methodology, stepping in as squad lead during Scrum Master absences. Identified automation opportunities, aligned testing goals with requirements, and managed QA activities, including test strategies, case design, and defect management. Tracked progress with JIRA dashboards, reported key metrics to management, and ensured smooth project closures with QA transition documents. Enhanced QA processes, managed resource on/offboarding, and mentored junior team members as a QA Agile Coach.

Fostered a collaborative and trust-based team environment, providing clear project objectives and inspiring team members through motivation and exemplary leadership. Facilitated problem-solving, collaboration, and decision-making to maintain healthy group dynamics and resolve conflicts effectively. Ensured team members were well-trained, encouraged creativity and continuous improvement. Monitored metrics and reported key insights to Microsoft Managers to align with project goals.

Led Software Quality Assurance (SQA) processes for petroleum Point of Sale (POS) systems, establishing strategic plans and frameworks. Designed and developed test plans based on requirements and technical specifications. Participated in code reviews, project discussions, and defect tracking to ensure delivery excellence. Trained SQA associates on products and processes, optimized workflows, and advocated for quality. Gained expertise in testing tools, ensuring comprehensive product deliverables.

• In charge of write Test Plans and Test cases for product functionality and for both new and existing features • Working and partnership with engineers to create and execute test cases (SCRUM) • Execution of manual test cases for new features, regression testing, and during hot fix cycles • Researching new testing technologies and improving existing solutions • In charge of training and mentoring other team members of the QA team • Working with metrics for monitoring results and progress