Christophe GIORGI

Designed & deployed a transversal Quality Operating Model at enterprise IT level. • Led a large-scale Quality & Delivery organization across critical core business platforms • Led 70+ QA professionals, across multiple sites, coordinating international partners and system integrators • Managed a direct budget of ~CHF 9M/year and contributed to steering a ~CHF 100M/year transformation program, including cost, risk, and priority arbitrations • Deployed a Test Data Management & anonymization framework

Core contributor to the transformation from a historical sequential model to an industrialized, program-scale delivery. • Drove quality & delivery governance for critical digital security platforms • Coached 20+ engineers in an international, highly secure environment • Secured the AWS cloud migration with zero service disruption, through a QA strategy tailored to mission-critical systems • Reduced development cycles by 30% & increased release frequency by 50% through QA industrialization & CI/CD pipelines

Built and structured the end-to-end Quality & Delivery organization for a SaaS platform operating at scale (AI-driven, location-based data). • Led a team of 10+ engineers, including recruitment and capability development • Implemented Quality & Delivery KPIs and executive dashboards • Contributed to an ~30% reduction in time-to-market • Positioned Quality as a strategic partner to Product, Engineering, and Business

Led end-to-end quality & Agile delivery across embedded TV middleware platforms, ensuring reliability, scalability & cross-vendor interoperability. • Led cross-functional teams (20 engineers) • Structured Quality function for embedded TV middleware platforms in a complex, multi-stakeholder industrial context • Secured critical delivery cycles with high requirements for stability, interoperability & industrial-grade quality • Contributed to ~25% reduction in critical production defects

• Held an executive role within a company specializing in quality assurance and validation services. • Co-led the organization, teams, and operating model, with direct exposure to clients and partners • Contributed to strategy definition, budget steering, and business development • Directly managed a Quality team of 10+ engineers

Structured and led Quality activities for multi-country mobile platforms in a rapidly growing international context. • Managed a team of 10+ engineers and coordinated interactions with Product and Engineering • Improved delivery quality and predictability, achieving an estimated ~25% reduction in production release delays • Contributed to the industrial maturity of the Quality function in an international environment

• Worked on critical, highly regulated systems with strong requirements for reliability, compliance, and traceability • Contributed to securing validation cycles in environments with high business and reputational impact

• Worked on critical, highly regulated systems with strong requirements for reliability, compliance, and traceability • Contributed to securing validation cycles in environments with high business and reputational impact

• Contributed to the modernization of retail IT environments, including the migration from legacy systems to more industrialized architectures • Participated in structuring projects directly impacting store operations and service continuity (e.g. deployment of the first automated checkout systems) • Gained early exposure to large-scale transactional systems, laying the foundations for operational rigor and quality focus