Chauncey Richardson

In this role I am responsible for managing relationships with communication network service providers, negotiating communications contracts, problem resolution related to technology and communication systems, manage the internal development of the switch, coordinate new technology and further efficiencies, coordinate the RFP process in vendor relationship management, manage operational/technical projects and lead of team of specialists to accomplish efficiencies in the core business of reservations accross

My responsibilities included leading a department of management employees responsible for organic membership growth in the credit union in a global environment. We developed tools to support passive growth and implemented programs that supported the strategic objectives of the corporation. A key strategy was relationship management, creating efficiencies and ensuring a proper return on investment relative to costs, and understanding both internal and external customers/members and creating meaningful ways t

I was responsible for managing the entire branch operation of the AA Credit Union including hiring, staffing, developing and motivating employees, generating and following up on sales leads, increasing membership, managing office and facility development, networking and office relocation, administering a budget and generating revenues by increasing loan portfolios.