Cheela Sai Srikar

Built Looker dashboards and automated SQL ETL pipelines; cut reporting time 90% and improved agent performance reporting • Consolidated 18 consumer banking tableau reports into 5 Looker explores and optimized queries to reduce median runtime by 45% • Development of defined Key Performance Indicators (KPIs). • Identification and harmonization of data sources. • Creation of dashboards to support root cause analyses. • Analysis of internal and external datasets.

Developed quality KPIs and BI dashboards using Tableau to close customer feedback loops and track end-to-end quality trends. • Built SQL-powered performance analytics that reduced complaint-handling time 20% and improved first-contact resolution rates. • Automated data ingestion and reporting for manufacturing and quality processes, cutting manual reporting effort to 70% using Python • Supported digital transformation initiatives

Performed exploratory data analysis on production and sensor logs (SQL, Python, Tableau) to map bottlenecks across 6 production lines. • Designed and analyzed 12 controlled experiments for new product formulations; shortlisted 3 high-potential variants for pilot runs. • Reduced average scrap rate 22% on tested batches by optimizing process parameters derived from regression and ANOVA analysis. • Built interactive Tableau dashboards and automated SQL extracts