Chen Cheng

1.Associated GM to manage HR and internal administrative issues. 2.Responsible for running the on-line store, including full P&L and budget management, product category management as well as online promotion 3.Worked with marketing director to organize market events.

1.Being representative of X-rite Strategic Buyer Team located in Videojet China. 2.Coordinated all the issues on delivery, RMA backlog review, X-rite raw material inventory monitoring, and quality dispute between Videojet and X-rite(Danaher's business entities) 3.Supported to worldwide drop shipment of X-rite.

Responsibilities 1.Provided professional advises to clients on worldwide environmental rules and restrictions. 2.Maintained business relationships with Key Accounts (e.g. Bosch, Schott, Samsung. etc.) in Suzhou district. 3.Target customer research and analysis 4.Being CS Peer Advisor to train new members, streamline the standard operation process of customer service job

1.Arranged shipment and prepared documents for custom declaration. 2.Maintained good cooperation with existing vendors. 3.Archived all related documents and processed orders through ERP system. 4.Communicated with internal team and external organizations on order issues.