Christian Kreuter

• product ownership for new digital point-of-sale technology and responsible for piloting market introduction • driving deliveries of international (partially remote) software developement team working with agile framework (SCRUM) • conducting (technical) workshops with partners and customers, process management for developement team, project management for internal and external stakeholders

• project management for development team working on HCE based payment solutions • aligning requirements & timelines between (international) development teams and various stakeholders (i.e. management, customer representatives, EMV representatives) • facilitating both internal and external communication • ensure smooth delivery of solutions (piloting release management, test management, etc.)

• product ownership for payment related back-end solutions (SEPA, EMV, PCI, etc.) • responsible for deliveries of international development team consisting of up to 8 developers and quality assurance personal • used SCRUM as framework, respectively all processes followed the general ideas of SCRUM

• introduced guidelines / standards, processes and infrastructure (SharePoint) for creating and maintaining proper software documentation • created user manuals, flow diagrams, click-maps, user experience documents, pure technical documentation and pre-sales documents in conjunction with stakeholders, development teams and product owners • introduced processes for documenting software releases and created respective patch notes

• responsible for wording used on front-end part of payment solution • provided technical documentation for front-end and back-end related topics • provided patch notes for new software version following releases

• conception and execution of marketing campaign for Austrian Red Cross • campaigns aim was to create / increase awareness and willingness within target audience to donate blood • various other responsibilities, including i.e. managing stakeholders requests, facilitating communication, aligning timelines, etc.

• overseer for team of students working at UNIVIE's Event Management Department • technical & logistical preparation of facilities connected to UNIVIE serving as locations for different external and internal events (i.e. congresses, academic panels, graduations) • solely responsible for managing smaller recurring events (i.e. postgraduate meet ups, etc.)

• tutored second semester students enrolled at UNIVIE's Department of Communication • picked up topics from lectures and put them into practical context (i.e. Investigations, Analysis, etc.) • guided students through the course of the semester and helped with issues related to studying

• quantitative surveys inside trains to collect data about the usage of the different services (food & beverage, electronics, etc.) offered to the passengers of ÖBB • prepared collected data to present it to internal stakeholders • drew conclusions from data on how to enhance offered services