Christian Kyratzis

Within the Business Architecture Group HQ Operations department: - Daily animating a community of 20+ Business Units working on several innovative business development and cost containment projects for Medical Assistance and Health products - Defining Allianz-compliant Group standards, norms and guidelines for structuring the Medical & Health Line of business - Coaching several international OPEX projects (Lean Six Sigma)

Internal consulting in the “Process Competence & Operational Excellency Center” of Société Générale Group - Navigated two McKinsey’s Lean Management waves at Investment Banking SGCIB - Developed internal synergies between Private Banking and Custodian Services SGSS - Accompanied many of the Group Entities in their Operational Transformation (LSS and LM projects and trainings)

For the Convergence Transformation program involving all Retail Banking brands (Société Générale and Crédit du Nord), in charge of defining the business layout of target enterprise architecture. Value chains : Mass affluent retail banking, Premium retail banking, Internal support functions

In charge of redesigning and automating back-office processes of the Retail Banking activities of Société Générale through workflow and electronic document management. Improved productivity and increased customer satisfaction. Optimized processes : KYC, Real Estate & Consumer loans, Inheritance, Seizures, Customer queries, Requisitions

Meeting customer requirements by providing high-quality profiles