Christian Verduin

Responsible for the automation of the service requests from the x86 system support organization. Most important tasks: Programming of automation codes in Python using Pycharm. Version Control (GIT). Supervision of the code during testing Identify new automation opportunities.

Provide a quick solution to the incidents of Oracle's elite clients. Help maximize performance, minimize risks and increase customer satisfaction. Direct a team of engineers to achieve the objectives set. Register and analyze the KPIs monthly. Project management. Manage the connection of global elite clients to the automated service request system

Troubleshooting hardware, software and network issues for the EMEA region. Training the Junior Support Engineers. Mentor / tutor of the team on a technical level.

Operation and maintenance of communication and information systems. Creation of voice / data networks by copper, optical and HF. Creation of cryptographic links. Installation and mounting of antennas and satellite dishes. International military missions