Christina Freisleben

Bis 2018, Event & Sales Coordinator, waltz in vienna
Vienna, Austria

Fähigkeiten und Kenntnisse

Consulting in VIP travel
Customer Communication
Customer Care
Design of Personalized Offers
Business Administrations
Marketing and Sales
Project Management
Event Management
Language Skills
Tour Guiding
Reservations and Bookings
Microsoft Products
Experience in English/Culturally diverse work envi
Troubleshooting
Empathic problem solving
Travel experience

Werdegang

Berufserfahrung von Christina Freisleben

  • Current 8 years and 2 months, since Apr 2018

    Market Manager Assistant

    Wiener Tourismusverband

    Assistant Market Manager for Japan, China, South Korea, Arab Countries

  • 7 months, Oct 2017 - Apr 2018

    Event & Sales Coordinator

    waltz in vienna

  • 1 year and 1 month, Aug 2016 - Aug 2017

    Front Office Supervisor

    Hotel Grand Ferdinand

  • 1 year, Sep 2015 - Aug 2016

    Guest Relation/Front Office Agent

    Hotel Grand Ferdinand

  • 6 months, Oct 2013 - Mar 2014

    Customer Service Agent

    Voxpro

    handling of customer requests and inquiries, telephone and E-mail support, troubleshooting, empathic and satisfaction oriented problem solving, purchase path support, gathering feedback, team oriented working, translation of company related documents from English to German

  • 6 months, Feb 2012 - Jul 2012

    Trainee in the Organizational Department

    SASVE International

    Design of tour offers, tour itineraries and budget plans, detailed tour planning (schedules, bookings, contact lists), on tour assistance and organization

  • 6 months, Feb 2012 - Jul 2012

    Trainee in Marketing and Sales

    California Sprinter Rentals

    Customer interaction and customer care (callcenter), design of quotes and special offers, reservation and booking, van delivery to customized locations, payment tracking and accounting tasks

Ausbildung von Christina Freisleben

  • 10 months, Sep 2014 - Jun 2015

    Globalization, Brands and Consumption

    Lund University

    Marketing, Brand and Product Management, Sales and Marketing Research; Courses such as Corporate Brand Management and Reputation, Retail Management, Consumer Insights to Innovation, Internet Marketing

  • 5 months, Aug 2011 - Dec 2011

    Tourism Management

    Haaga-Helia University of Applied Sciences

    Exchange Semester, Courses such as Cross Cultural Business Skills, Customer Relationship Marketing, Human Resource Management, Marketing of Tourism Destinations

  • 2 years and 10 months, Sep 2010 - Jun 2013

    Tourism and Leisure Management

    IMC FH Krems

    Business Administrations with a focus on Tourism, Courses such as Marketing, Accounting, Event Management, Project Management, Sustainable Tourism Development, Cultural Tourism, Finance and Controlling, Hospitality Management, Tourism Product Development, Meeting Industry Management

  • 7 years and 11 months, Sep 2002 - Jul 2010

    Languages

    Bundesgymnasium und Bundesrealgymnasium Baden Frauengasse

Sprachen

  • English

    C1 (Fließend)

  • German

    C2 (Verhandlungssicher / Muttersprachlich)

  • Spanish

    B1-B2 (Gute Kenntnisse)

  • Chinese

    A1-A2 (Grundkenntnisse)

  • Russian

    A1-A2 (Grundkenntnisse)

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