Cindy Engberts

Buyer. Coordinate purchasing of local and international supplies. Order administration. Marketing support. Client contact (at location, by telephone and e-mail) for sales and after sales. Development and maintenance of the website (design of the external website, content development and adjustment, functionality and maintenance).

Customer Service handled via KLM's social media channels (Facebook and Twitter) for both English and Spanish speaking markets. Support and service requests submitted via wall messages and private messages and twits. Creative writing. Spontaneity and originality in the engagement with the passengers. Technical management of bookings. Interaction with both clients and several internal departments to deal with Customer Care cases.

Manage active calendar of appointments. Arrange travel plans, itineraries, and agendas and compile documents for travel-related meetings. Bridge between the BabyFoods Team and internal departments. Co-organization of the Annual Global Marketing Conference. Control of budget and procurement process with marketing suppliers. Development and maintenance of Strategy and Insights Intranet site.

Competitor Analyst for McDonald’s Development of the Monthly Competitors analysis for McDonald’s account including Communication across all media channels, Promotion Strategy, PR activies. Assistant to the General Manager and the Accounts Department. Support to Account Directors and Account Executives of the agency. Co-creation of the New Trade/Businesses database to maintain the agency clients network and identify new potential clients. Translations into native and foreign languages.

Support to project managers and engineers in key tasks of the project execution, procurement of new materials, and exchange of key project information between the Headquarters and the in-site plants. Travel and meetings arrangements.

Co-lead the development of the corporative image and identity. Development and maintenance of the corporate website (definition of the internal website infrastructure, content development, and maintenance) working along with graphic designers and IT engineers. Lead the PR Activities to launch the company (development of media, press notes and corporative articles). Support regarding Human Resources tasks.

Photography Advanced editing techniques.

Adobe Photoshop. (editing) Portrait. Illumination. Photography techniques.

Journalism. TV, Radio & Cinema. PPRR. Corporate Communication. Marketing & Publicity. Photography