Clarissa Fensterseifer
Skills
Timeline
Professional experience for Clarissa Fensterseifer
- 3 years and 11 months, Sep 2020 - Jul 2024
Advisor - Foreign Trade
Guidepoint LLC
As a Guidepoint-accredited consultant, I have collaborated on research into market practices in the logistics, transportation and international trade segments. I have also participated in rounds of discussions and data collection on foreign buyer behavior.
- 17 years and 2 months, Dec 2001 - Jan 2019
Customer Service Export / Import - Sea and Air Freight
BrasPine
Main Activities: Contact with importers, exporters and carriers. Booking and shipping Instructions. FCL and LCL cargos, Drafts of HBL and Bill of Lading. Shipping status: monitoring dealines, schedules updating (Pre-Alert). Other: Representation of the company in Trade Fairs (US / EU). After Sales: disputes, claims and financial agreement. Reports to the board of directors (KPIs and Satisfaction Survey). Standardization of procedures for FSC and ISO. Introduction, training and guidance of new colleagues.
Languages
Portuguese
C2 (Expert / native speaker)
English
C1 (Fluent)
German
B1-B2 (Good)
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