Claudia Rinaldi

Through an inquisitive mindset and observation, I developed an excellent understanding of the consumer. I delivered superior customer service, connected with customers, developed strong relationships and encouraged repeat visitation.

I worked on real creative briefs, at both FMCG products and charity brands. Through strategic thinking, I was able to find true insights. I brainstormed and created multiple campaigns using various media touchpoints. I reported to the Creative Director, Planner, and Account Manager. I presented the creative work and added creative value to every internal meeting.

Working in the Educational Tourism industry, I was in charge of the Italian market. I researched new marketing opportunities, mapped out, and reached new potential customers and competitors. I assisted the Marketing Manager in the coordination of marketing plans. I promoted our services using various marketing channels. I was responsible for organizing itineraries, coordinating educational programmers, and dealing with schools, accommodation agencies, coach companies, museums, tour guides, and teachers.

I motivated, guided, and mentored team members to exceed goals and created a positive environment during shifts. Through a results- driven approach, I oversaw the sales goals and reported business development records and statistics.

I helped reach the marketing goals. I researched market trends and analyzed surveys to develop local marketing plans. I developed marketing campaigns through multiple channels. I created and executed advertising campaigns. Assisted in creating promotional materials. I helped maintain social media accounts. I organized and planned the production of marketing materials. I successfully planned promotional events. I delivered reports through written documents and verbal presentations.