Constantine Dranganas

⦿ Define objectives and KPIs for customer support - digital touchpoints. ⦿ Conduct ongoing research on customer experience user behavior, market trends. ⦿ Develop business cases for new service features, enhancements. ⦿ Lead end-to-end lifecycle for new features: design, pilot, validate, and release. ⦿ Define global deployment roadmap, prioritize markets, and provide rollout guidelines.

⦿ Led product marketing campaigns boosting lead generation by 30%. ⦿ Grew CEO PM newsletter from 0 to over 2.000 organic subscribers in 2 months. ⦿ Crafted year's worth of product management content, tripling brand exposure. ⦿ LinkedIn growth from 1.000 to 6.000 followers, with engagement of 11%.

⦿ Initiated product marketing campaigns resulting in 6 new partnerships. ⦿ Co-managed ForumTalks, a series of live online expert panel events. ⦿ Drove paid and organic product subscriber growth through social media campaigns. ⦿ Implemented Hubspot - set processes for tracking website, marketing, and sales activities.

⦿ Managed global social media accounts growing engaged communities by 15%. ⦿ Translated complex tech jargon into compelling value propositions increasing revenue by 2%. ⦿ Worked in running display and search campaigns, continuously optimizing for CPA and CPC. ⦿ Conducted market research delivering 6 quarterly reports to inform marketing/sales strategies.

⦿ Co-established the online presence of the world's first virtual reality cinema. ⦿ Employed expertise in new media & emerging technologies to craft marketing collateral. ⦿ Worked on a series of brand and conversion campaigns doubling exposure and sales.

⦿ Led user research for a co-creation toolkit dedicated to museum-goers & museum experts. ⦿ Built hands-on experience with User Stories, Prototyping, Storyboarding & User Testing. ⦿ Literature Review "The Elements of User Experience: User-centered Design for the Web and Beyond." (2010) - Simon, Nina. The participatory museum. Museum 2.0, 2010.

⦿ Crafed an academic research paper on how gamification and digital media can enhance visitors' experience in cultural institutions. ⦿ Documented the interaction of museum visitors with digital means across major museums in The Netherlands - Behavioral analysis. ⦿ The project received funding from the European Union’s Seventh Framework Programme for research, technological development, and demonstration under grant agreement no. 600851.

An intensive full-time program covering the entire data analysis workflow, including data cleaning, analysis, visualisation, and machine learning: ⦿ Acquired proficiency in Python, SQL, Google Sheets, Looker, Power Bi. ⦿ Gained practical experience in developing data-driven insights and recommendations to drive business decisions. My group project "Renewable Energy in Germany: Past, Present, Future" ranked first best out of five projects in the Data Analytics program.

⦿ The leading UX/UI Bootcamp, with a step-by-step practical curriculum that focuses 100% on learn-by-doing ⦿ I practiced the latest tools, design & research processes, workflows & best practices, as taught by leaders in the industry

⦿ On the UX Design track, students receive state-of-the-art skills in the UX Design process - how to apply several UX Research & Design methods to solve problems with a user-centered approach to digital solutions. ⦿ Graduation Project: DUAW DUAW, is a platform made for TechLabs students to showcase their graduation projects. On highly visualized & detailed project pages, graduate students can present their projects and receive recommendations, or feedback.

⦿ Research Master focusing on the development of qualitative & quantitative research skills to analyze digital media: websites, social media, digital video and film, ebooks. ⦿ MA Thesis: Alternate reality games for cultural institutions - A study towards meaningful gamification & experience economy

The program enriches the skills of students in: ⦿ Global Business Environments ⦿ International Marketing Strategy ⦿ Consumer Behavior in a Global Context ⦿ Digital Marketing and E-Commerce ⦿ Branding and Brand Management ⦿ International Market Research ⦿ International Sales and Distribution Management ⦿ Cross-Cultural Communication ⦿ Ethics and Social Responsibility in Global Marketing ⦿ Business English ⦿ BA Thesis: Brand storytelling in the age of social media