Craig Pinto

- Responsible for hiring, training, HR and operations - Set sales targets & worked towards achieving the same - Developed (NodeJS WebApp) an entirely customizable and customer-centric menu that showcases the restaurant's culture, vibe and experiences right from the get-go that in-turn boosted sales and conversions by 35% - Implemented cost-saving initiatives that resulted in a 20% reduction in operational expenses while maintaining high quality standards

Worked with Creative Design team to curate UI/UX experiences for healthcare, sales, and marketing clients. • Oversaw a 6-member development team for Healthcare Credentialing software. • Collaborated with designers to create user-friendly media. • Ensured code consistency and adherence to best practices. • Developed API for data access and manipulation. • Utilized microservices architecture for improved scalability and reliability.

Roles and Responsibilities in Goa's Food Ordering and Delivery Platform • Business Planning and design conceptualization. • Full stack platform development and infrastructure. • Daily operations management and system and app maintenance. • Market research for business growth and expansion. • Establishing and maintaining relationships with stakeholders and clients.

• Development and maintenance of website, event RSVP infrastructure, and billing software. • Setup and maintenance of networking infrastructure. • Management of professional light and sound solutions during events. • Development of web-based solutions for client relationship management. • Setup of cloud infrastructure and domain management for remote storage access. • Technical support and guidance. • Designed, implemented, and maintained network infrastructure for high availability and reliability.

• Developed Python and JS crawlers for financial document retrieval. • Developed and tested complex crawlers for smooth functioning. • Oversaw team quality and work correctness. • Developed automated solutions for work efficiency. • Developed QA and SME roles for efficient crawler performance. • Served as a member of the Agile Scrum Team, ensuring efficient work completion. • Adhered to Agile policies' timings and guidelines.