Cristina de Lara

 Responsible for the operative part of the new project Twyp Cash, which aims to offer a cashback service to the customers while paying their purchases  On boarding of new customers and partners  Process analysis and implementation in Twyp Cash  Creating monthly key performance indicator reports  Responsible for a project to improve the dispatch process of bank cards  Management of card frauds  Certification of ID cards – bank cards stock control

 Management of trading claims and incidents  Interest calculation due to incidents, payment and recovery procedures, incidents investigation  Reporting of product performances to clients

Erasmus

From Local to Global Business

Bachelor theses: Business implementation project in South Africa