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Custódia Sambo

Angestellt, Process control Specialist, Amazon
Lisbon, Portugal

Skills

Preispolitik
Web
Marktentwicklung
Optimierung
Problemlösungskompetenz
Google Analytics
Öffentlichkeitsarbeit
Kundenzufriedenheit
Analytik
Risiko
Reliability
Communication skills
Commitment
Flexibility
Team work
Marketing
SEO
Scrum
Coaching
MS Office
Process Consulting
Agile Development
Social Media
Content
Organizational Development
English Language
Microsoft Power BI
Agile Methods
Jira
Microsoft Excel
Adobe Illustrator
InDesign
Excel
Process Optimization
JIRA
Confluence
Power BI
Microsoft Word
Power Point
Data Analysis
Process Mapping
Agile Methodology
Requirements Elicitation

Timeline

Professional experience for Custódia Sambo

  • Current 5 months, since Mar 2026

    Process control Specialist

    Amazon
  • 6 months, May 2025 - Oct 2025

    Digital Demand Associate

    SAP
  • 1 year and 11 months, Jun 2023 - Apr 2025

    Process and Systems Consultant

    BMW Group

    - Served as a key business liaison for the Southern Europe online booking system. Collaborated with developers to streamline both the front-end user interface and back-end reports, reducing process steps for customers and cutting manual administrative tasks for dealers, leading to a +10% rise in online appointments.

  • 10 months, Sep 2022 - Jun 2023

    After-sales Marketing & Campaign Analyst

    BMW Group

    Optimized after-sales campaigns that increased customer lifetime value and enabled the team to achieve 100% of the annual revenue target within 6 months.

Educational background for Custódia Sambo

  • 4 years and 4 months, Oct 2020 - Jan 2025

    Bachelor of Arts

    Instituto Politécnico de Lisboa

Languages

  • Portuguese

    C2 (Expert / native speaker)

  • English

    C1 (Fluent)

  • Spanish

    B1-B2 (Good)

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