Cynthia Marton

I am a SAP BI In-house Consultant. Duties include: System monitoring, repair / trouble shooting, Conception/Build new Data models/enhance existing Data models. Create Data Extractors/enhance existing extractors. ABAP Programming: Variables, Routines, Filters etc. Creation of Queries, Reports, Workbooks with BEX tools/Business Objects (BO). Project work: Concept/Build/Reporting for newly implemented warehouse concept. * Automation of Dataloads, and data cleansing with Process chains

I am an SAP Consultant specialising in BW with some experience in FI and CO. I have a broad range of skills. Some of them include: General Skills: • Requirements Gathering, Process Modelling, Project Documentation • SAP System Customising & Development • Stakeholder/ Client Relationship Management • Preparation & Execution of Client Training • Customer Support / Troubleshooting • Preparation & Facilitation of Workshops

My responsibilities Included: Relationship management of business stakeholders. Identified risks/issues that impacted process/quality of deliverables & outcomes. Facilitated workshops for detailed design & Op Risk & Compliance process review. Complied with business specific policy requirements & project strategy Gathered requirements from business & liaised with external supplier on product offerings. Provided feedback & knowledge on NAB products, banking processes, & data

Managed a portfolio of Business Clients with annual turnovers of $4 - $10 Million. Clients specialised in fashion retail, construction, import / export, international construction, transport and logistics. My Duties included: *Processing credit applications, pricing submissions, covenants and conditions *Prepared contracts, security documents, arranged property and company settlements *Management of portfolio suspense accounts, customer accounts and loan facilities *Various other administrative tasks

As Office Manager, my duties included: Accounting/Banking, Invoicing & Payroll, Recruitment & Training Weekly Advertising/Website Development & Management As Agent, my duties included: Customer Service, Reference Checks, Property Advertising, Inspections, Inventory Checks, Maintenance Preparation of legal paperwork i.e. Tenancy Agreements, Housing Acts.

My Duties included: Teaching conversational English to a braod range of students eg. Children, Housewives, Business Men and university students studying for their TOEIC and TOEFL exams. Preparation of lesson plans for both group and individual lessons Held demo lessons for prospective customers often with a successful outcome. Prepared reports on students progress and determined when students were able to join a more advanced level of study.

Market Research Project for Grand Mercure Resort, Queensland, Australia (Accor Group Hotel)

Majors: Human Resource Management and Marketing