Dalibor Banda
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Dalibor Banda
- Bis heute 6 Jahre und 3 Monate, seit Mai 2019
Technical Support Representative
K.R. Moeller Associates Ltd.
Professionally and efficiently triage, troubleshoot and resolve technical support issues received via inbound calls and emails from coworkers, authorized distributors, their representatives and clients. Test new hardware, firmware and software products. Work with the Company’s Research & Development team (“R&D Team”) to develop and maintain testing frameworks and make process improvements as needed. Design product layout diagrams using Auto CAD and preparing bill of material for distributors.
- 4 Jahre und 4 Monate, Feb. 2015 - Mai 2019
Field Service Engineer - Enterprise Systems
Evertz Microsystems
- Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance - Taking the technical lead in assisting customers with their issues including debugging and resolving issues. - Assess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause
- 9 Monate, Juni 2014 - Feb. 2015
Field Service Engineer
Evertz Microsystems
- Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance - Taking the technical lead in assisting customers with their issues including debugging and resolving issues. - Assess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause
- 2 Jahre und 5 Monate, März 2012 - Juli 2014
System Pre-commissioning Technologist
Evertz Microsystems
• Configured and tested broadcasting systems based on system configuration drawings. • Prepared system configuration drawings based on sales reports and customer demands. • Configured and tested SAN - File Based broadcasting systems. • Experience with SUSE 11 and Ubuntu operations system. • Implementation of Arista networking systems.
- 1 Jahr und 10 Monate, Mai 2010 - Feb. 2012
Test Technologist
Evertz Microsystems
Built and tested the latest film and television broadcasting equipment. • Participated in setting up test equipment to test and diagnose performance of electrical and electronics components. • Operated with automation controlled setups to test broadcasting systems. • Recorded and reported test results for performance and usability using the Conformance Forms.
- 1 Jahr und 1 Monat, Jan. 2007 - Jan. 2008
Electronics Technician
SWS
• Assembled electronic systems and circuit boards. • Interpretations and use of technical drawings and schematics. • Operated the wave solder machine and SMT line. • Inspected electronics circuit boards for defects and solder faults. • Tested completely built electronics boards.
Ausbildung von Dalibor Banda
- Bis heute 10 Jahre und 4 Monate, seit Apr. 2015
Software Engineering
McMaster University
- 4 Jahre und 4 Monate, Sep. 2002 - Dez. 2006
Electronics Engineering
Niagara College
Sprachen
Englisch
Muttersprache
Deutsch
Fließend
Croatian
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