Daniel Horn

Led a full-scale home renovation project as a solo PM, applying principles of supply chain coordination, cost control, and stakeholder communication in a highly dynamic environment. Or without business-slang: Renovation of the family house & garden.

• Built and led VanMoof’s central Germany service hub from launch to full operation, improving customer satisfaction and efficiency. • Cut repair turnaround times by 50% through workflow redesign and inventory optimization. • Expanded regional footprint by opening a second location during a 40% demand surge. • Maintained team performance and morale through significant organizational restructuring.

• Directed regional expansion into Mainz and Wiesbaden, establishing Tier as one of the first shared mobility operator in mid-sized German cities. • Validated the business model’s scalability beyond major metros through operational performance and market adoption. • Strengthened stakeholder relations and represented Tier in early mobility policy discussions, shaping local frameworks for micromobility growth.

• Launched Tier’s Frankfurt operations from the ground up, scaling the fleet from 400 to 1,000 vehicles within three months. • Achieved industry-leading utilization rates through data-driven fleet deployment and market optimization. • Built operational foundations and local partnerships that secured long-term city permits and enabled sustained regional growth. • Led and developed a core team maintaining near-perfect fleet availability during rapid scale-up.

• Led the region during the operational merger of Foodora and Takeaway across 11 cities, ensuring continuity for 1,000+ riders. • Reviewed systems and processes to stabilize post-merger operations and maintain service quality.

• Directed operations across 12 cities with full P&L ownership and a 1,000+ rider network. • Reduced delivery costs and improved efficiency by redesigning order and delivery zones. • Lowered turnover by 20% through improved onboarding and training programs. • Built a regional management structure capable of sustaining rapid growth. • Prepared the region for the Takeaway merger by aligning teams, systems, and performance standards to ensure a seamless regional integration.

• Revitalized rider engagement and retention, cutting turnover by 60% in underperforming markets. • Drove 110% regional fleet growth and launched five new cities. • Established scalable onboarding practices that reduced early attrition by 20%.

• Oversaw 200-person operations and full P&L during a period of rapid growth. • Grew the team by 150% while maintaining service quality and operational control. • Expanded regional reach into Offenbach and Mannheim; streamlined KPIs for sharper decision-making. • Transitioned workforce to full employment model, improving compliance and scalability.

• Managed daily operations for 20+ riders and supported 100+ restaurant partners. • Led hardware upgrade project that significantly reduced network down