Daniela Jakovec

Angestellt, Customer Service Specialist, Diafood GmbH

Eppelheim, Deutschland

Fähigkeiten und Kenntnisse

MS Office
English Language
Business Administration
Windows
Customer Service
German language
Team leadership
Communication skills
Friendly manner

Werdegang

Berufserfahrung von Daniela Jakovec

  • Bis heute 7 Jahre und 3 Monate, seit Apr. 2017

    Customer Service Specialist

    Diafood GmbH

    Accepting orders and processing them for delivery/Controlling prices/Implementing procedures to facilitate and maintain good relations between the sales staff and the customers/Coordinating successful resolution of problems/Preparation for discussion, anticipating points and tactics of the other party and effectively presents the company to avoid fines and legal consequences/Preparation and printing of customer invoices, credit notes and contracts

  • 7 Jahre und 2 Monate, Feb. 2010 - März 2017

    Export Manager

    Trans Global Logistics GmbH

    Coordinating bookings and offers with several company attached agencies worldwide/Placing truck and vessel bookings to export vehicles worldwide/Knowledge of international export trade laws/Setting up shipment contracts/Handling claims and forwarding the files to the insurance for settlement/Collection of all vehicle related data and documents, completion of all necessary export documents and forwarding them to the worldwide port agencies for handling

  • 19 Jahre und 5 Monate, Sep. 1990 - Jan. 2010

    Customer Service Specialist

    BÄKO Süd-West eG

    Accepting phone orders and processing them for delivery to the customers/Handling of claims, processing delivery notes and credit notes/Coordinating deliveries with the warehouse/Working closely with the sales staff/Controlling of supplier invoices and placing claims with suppliers if problems occur/Printing of daily customer invoices

Sprachen

  • Deutsch

    Muttersprache

  • Englisch

    Muttersprache

Interessen

Music
Books
willingness to travel

21 Mio. XING Mitglieder, von A bis Z