Daniela Jakovec
Angestellt, Customer Service Specialist, Diafood GmbH
Eppelheim, Deutschland
Werdegang
Berufserfahrung von Daniela Jakovec
Bis heute 7 Jahre und 3 Monate, seit Apr. 2017
Customer Service Specialist
Diafood GmbH
Accepting orders and processing them for delivery/Controlling prices/Implementing procedures to facilitate and maintain good relations between the sales staff and the customers/Coordinating successful resolution of problems/Preparation for discussion, anticipating points and tactics of the other party and effectively presents the company to avoid fines and legal consequences/Preparation and printing of customer invoices, credit notes and contracts
7 Jahre und 2 Monate, Feb. 2010 - März 2017
Export Manager
Trans Global Logistics GmbH
Coordinating bookings and offers with several company attached agencies worldwide/Placing truck and vessel bookings to export vehicles worldwide/Knowledge of international export trade laws/Setting up shipment contracts/Handling claims and forwarding the files to the insurance for settlement/Collection of all vehicle related data and documents, completion of all necessary export documents and forwarding them to the worldwide port agencies for handling
19 Jahre und 5 Monate, Sep. 1990 - Jan. 2010
Customer Service Specialist
BÄKO Süd-West eG
Accepting phone orders and processing them for delivery to the customers/Handling of claims, processing delivery notes and credit notes/Coordinating deliveries with the warehouse/Working closely with the sales staff/Controlling of supplier invoices and placing claims with suppliers if problems occur/Printing of daily customer invoices
Sprachen
Deutsch
Muttersprache
Englisch
Muttersprache