Daniela Marcotti

Technical support representative for the Italian market. Software and hardware assistance on Xerox products, customer care on different levels. Check of the team’s daily operations through a detailed use of specific systems, training about the use of back-end systems. Responsible of the contacts between the technical support and the engineers on site.

Customer care and assistance on Xerox machines for the Italian and UK markets. Handling and assigning faxes and mails within the team, providing training to the New Starters.