Daria Boltyn

• Daily management of all administrative matters in a team of 10 (German office) • First contact for customers, vendors and partners • Assistant of general manager • Complete inventory and sales paperwork, CRM & warehouse, ERP implementation • Process development & control, reporting to management • Marketing: brand development and promotion

- all-around receivables management for major customer in communication sector - ensure and control daily processes (payments, debt collection, inkasso, contract cancellations, bankrupcies, reporting) - disciplinary superior in three teams, total 30 persons

- set up new department structure (accounting vs cash collection) - design and implement new business processes - re-train and coach staff in department - solve problems as key technical specialist - develop job portfolios and assign tasks in team - share practice with overseas partners - report results weekly, feedback talks to team of twelve

-Technical expertise in standard processes -control and optimisation of processes, correction of mistakes -planing of daily load in case of high absence -development of assessment tools

-Credit control, order blocks processing -Managing customer accounts (queries, dunning) -Posting of customer- and intercompany payments -Service integration and stabilization for new partners -Development & creation of KPIs, reporting to management -SAP FI/CO integration, testing and support -Working groups on processes optimization -New processes implementation & control in team

Boston, USA

-Intercultural management -negotiation skills, leadership -business strategy and supply chain management -international accounting, reporting and taxation -European business law -project management

-English for business communication -economic theory -finance and credit -financial statistics, mathematics, law